Cashless Treatment Process
A clear, staff-supported workflow so you can focus on recovery, not paperwork.
- Step 1
Appointment / Admission
Consult our doctor or arrange planned admission. Emergency admissions are handled 24×7.
- Step 2
Insurance Verification
Present your insurance card and photo ID at the Insurance Desk for eligibility check.
- Step 3
Pre-Authorization Request
Our team submits the pre-auth form with medical details to your insurer / TPA.
- Step 4
Approval from Insurer / TPA
Approval is typically received within 2–6 working hours for planned care.
- Step 5
Treatment
Focus on recovery — our staff manages coordination with the insurer during your stay.
- Step 6
Final Documentation
Discharge summary, investigation reports and bills are shared with the insurer / TPA.
- Step 7
Cashless Discharge
Where authorized, you're discharged without paying the covered amount out of pocket.
Cashless approval is subject to the terms of your insurance policy. Non-covered items (e.g. certain consumables, deluxe room upgrades) must be paid by the patient at discharge.