24×7 Emergency & Critical Care
Our emergency team is available around the clock to provide immediate, life-saving medical care — call, request an ambulance, or get directions with one tap.
Quick emergency actions
What to expect in the ED
A structured, priority-based workflow so no critical minute is lost.
- Step 1
Arrive / Ambulance drop-off
Direct ambulance drop-off at the emergency entrance, no waiting.
- Step 2
Rapid triage
Nurse-led triage within 60 seconds classifies severity.
- Step 3
Immediate assessment
Emergency physician sees critical patients first.
- Step 4
Specialist on-call
Cardiology, neuro, ortho and surgery on-site round the clock.
- Step 5
Diagnostics
CT, MRI, X-ray and lab reports round-the-clock in-house.
- Step 6
24×7 pharmacy
In-hospital pharmacy for all emergency medications.
- Step 7
Blood bank access
Round-the-clock blood bank tie-up for transfusions.
- Step 8
Admission / discharge
Direct admission to ICU or ward, or discharge with a care plan.
ICU & Critical Care
ICU, NICU, PICU, CICU and HDU — advanced life support around the clock.
Learn moreTrauma & Accident Care
Road accidents, fractures, burns, stroke, heart attack and severe bleeding.
Learn moreEmergency FAQs
When to visit, what to bring and what happens when you arrive.
Learn moreLocation & directions
Emergency entrance on the ground floor with dedicated ambulance drop-off and free short-stay parking for relatives.
Newtown, Kolkata, West Bengal 700156, India- • Emergency entrance: ground floor, ambulance bay
- • Drop-off point signposted in English, Hindi and Bengali
- • Parking: 50 free short-stay bays for emergencies
- • Nearest metro: Newtown Metro (approx. 5 min)